Help & support
How can we help?
The quickest way to reach the team working on your project is the Messages tab inside that project. For anything else, email support@cdwbh.app.
I didn't receive my sign-in code
Check that your mobile number and country code are correct, then wait a minute and tap Resend code. Codes are sent by SMS and can occasionally be delayed by your carrier.
Starting a project
Choose a service, tap Request a quote or Start service, and a private workspace opens with our team. You'll agree on scope, timeline and price there before any payment.
Payments
Once your quote is agreed, open the project and follow the payment instructions. If asked, upload a photo or PDF of your transfer receipt and we'll confirm it.
Finding your files
Files shared during a project are in its Files tab. Final, official work is always available under Your deliverables.
Notifications
To change alerts, open your phone's Settings, find Creative Digital Web and adjust Notifications.
Deleting your account
Open Account in the app and tap Delete account. Your personal details, messages and uploaded files are removed immediately. Can't access the app? Email support@cdwbh.app. Read more in our Privacy Policy.