Privacy Policy

Information we collect

• Account details: your name, mobile number and, if you provide it, your email address. Your number is used to sign you in with a one-time code.
• Project content: requests you start, messages you exchange with our team, and files you upload, including photos and documents.
• Payment information: quote amounts, payment status and any payment proof you upload (for example a transfer receipt). We do not collect or store card numbers in the app.
• Device information: a push notification token so we can send you project updates, and basic technical data needed to keep the service secure and working.
• Draw entries: if you enter a draw on our website, your name and mobile number, used to run the draw and contact you about it.
• Staff accounts: for our team members, attendance check-ins and HR document requests.

How we use it

• To provide our services: preparing quotes, delivering your projects and sharing files with you.
• To communicate with you about your projects, including push notifications you can turn off in your phone settings.
• To keep accounts secure and prevent misuse.
• To meet our legal, accounting and tax obligations.

We do not sell your information, and we do not use it for advertising or to track you across other apps and websites.

Who we share it with

We share information only with service providers that help us run the service, and only as needed:

• An SMS verification provider (Twilio) to send sign-in codes to your number.
• Apple Push Notification service and Google Firebase Cloud Messaging to deliver notifications.
• Hosting and infrastructure providers that store our data securely.

We may also disclose information when required by law or to protect our rights and users.

How long we keep it

We keep your information while your account is active. When you delete your account, your personal details are erased right away. Project and payment records are kept without your identity where we must retain them for accounting and legal purposes.

Your rights

Subject to applicable law, including Bahrain's Personal Data Protection Law (Law No. 30 of 2018), you may ask to access, correct or delete your personal data, or object to how we use it. Contact us at support@cdwbh.app.

Security

Information is sent over encrypted connections, files are only available to you and the team working on your project, and access to our systems is restricted. No system is completely secure, but we work to protect your information.

Children

Our services are intended for businesses and adults. We do not knowingly collect information from children under 18.

Changes and contact

We will update this page if our practices change and revise the date above. Questions? Email support@cdwbh.app.